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Privacy Policy

How we collect, use and protect the information you provide through this website.

Last updated: 27 August 2026

What we collect

This website has no forms. Enquiries reach us by telephone, so the site itself does not ask for or store your name, contact details or property information. If you call us, we keep what you tell us about the property and the work so that we can prepare an estimate and carry it out.

We also receive the standard technical information that any web server records, such as your IP address, browser type and the pages you visited.

How we use it

  • To respond to your request and schedule an estimate or inspection
  • To prepare an accurate scope and quotation for the work
  • To contact you about the project you asked about
  • To keep records of work performed and estimates provided

We do not sell your information. We do not share it with third parties except where it is necessary to provide the service you requested, or where we are legally required to.

Cookies and analytics

This website does not set advertising or tracking cookies.

We use Cloudflare Web Analytics to understand how the site is used - which pages are visited, roughly where visitors are in the world, what kind of device they are on, and how quickly pages load. It does not use cookies, does not fingerprint your device, and does not follow you to other websites. We see totals and trends, not individual people.

Data retention

We keep estimate requests and project records for as long as needed to provide services and meet record-keeping obligations. If you would like your information removed, contact us and we will do so where we are not required to retain it.

Your choices

You can ask us what information we hold about you, ask for corrections, or ask us to delete it. You can also ask us to stop contacting you at any time.

Security

This site is served over an encrypted connection. No method of transmission or storage is completely secure, so please do not send sensitive information such as financial account details by email or text message.

Contact

Questions about this policy can be directed to [email protected] or through the contact page.